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Shipping Policy
At HinduMandirPuja, we are dedicated to ensuring that your orders are delivered promptly and safely. This Shipping Policy outlines the terms and conditions regarding the delivery of prasad and other items purchased through our platform.
1. Shipping Locations
We currently deliver to [specify locations, e.g., all major cities in India or specific regions]. If your location is outside our serviceable areas, please contact us at hindumandirpuja@gmail.com.
2. Shipping Charges
Shipping charges are calculated based on the delivery location and the size or weight of the order. Any applicable shipping fees will be displayed during the checkout process.
3. Delivery Timelines
Orders are typically processed within 1-2 business days after payment confirmation. Delivery timelines depend on the service type and location:
- Local Deliveries: [Insert Estimated Time, e.g., 2-3 days].
- National Deliveries: [Insert Estimated Time, e.g., 5-7 days].
Delivery times may vary due to factors beyond our control, such as weather, strikes, or logistics issues.
4. Tracking Orders
Once your order is shipped, we will provide a tracking number via email or SMS, allowing you to monitor your shipment's status.
5. Packaging
We ensure that all items, especially prasad and other sacred items, are carefully packaged to maintain their sanctity and ensure safe delivery.
6. Undelivered Orders
If a delivery attempt fails due to an incorrect address or absence of the recipient, we will attempt to contact you for further instructions. Additional shipping charges may apply for re-delivery.
7. Delays or Issues
While we strive for timely deliveries, delays may occur due to unforeseen circumstances. If your order is delayed beyond the estimated timeline, please contact us for assistance.
8. Damaged or Missing Items
If you receive a damaged package or items are missing, notify us within 24 hours of delivery by contacting hindumandirpuja@gmail.com. Provide clear photos and a description of the issue to help us resolve it promptly.
9. Special Instructions
For specific delivery preferences (e.g., delivery to a temple or gifting), please include your instructions at checkout or contact us directly.
10. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, reach out to us at:
Email: hindumandirpuja@gmail.com
Phone: +91 8810733829
Address: Chandauli 232101, UP , India
Effective Date: [Insert Date]